What is the role of gossip in organizations?

Gossip has a bad reputation. Just google the word 'gossip' and you will find many ways to avoid gossip in your organization. But actually gossip has quite an important role in the workplace. What is gossip anyway? And how can we use whispers through the grapevine to our advantage rather than to our detriment?

Dominique Darmon is senior lecturer of International Communication Management and member of the research group Change Management at The Hague University of Applied Sciences. She will tell you more about the role of gossip in organizations.