Contacts and FAQs

Try resetting your account via this webpage. If that doesn’t work, please contact the IT Front Office which manages your THUAS account at [email protected].

Try changing your password on the homepage of Osiris Application by following these instructions. Still not possible? Contact the Enrolment Centre.

Get in touch with the Enrolment Centre and ask us to unblock it.

Log into Studielink and you can change your address. However, if your new address is in The Netherlands and you have notified your (new) municipality, we will automatically be informed.

You apply for a degree programme in Studielink when you’re interested. You enrol once we’ve checked that you meet all the requirements and have submitted all the right documents on time. You have to be enrolled to attend classes and sit exams.

Just follow a few easy steps. Open your Osiris Student account. Click on ‘personal details’, then ‘degree programme’ and ‘enrolment status for degree programme’. This page shows you the degree programme you’ve enrolled on. On the right, you’ll see a link to ‘declaration(s) of enrolment’. From here, download a declaration for every academic year. The secure PDF file is in Dutch and English with a digital signature.

In the case of a second degree programme or enrolment at another university or university of applied sciences, you should generally request a digital proof of tuition fee payment (BBC) via Studielink. This often also applies if you have registered via Studielink for a (Kies Op Maat) minor.

• If you are unable to request a BBC via Studielink, you may use the form below.

Please note: This only applies if you are eligible for the statutory tuition fee.

Proof of Tuition Fee Payment Form

You can see if your enrolment is complete in Studielink under ‘my degree programmes’ and ‘status’. If it says ‘in progress’, please log on to Osiris Application to find out what you still need to do. If it says ‘enrolled’, you’ve completed the process. Unable to find it? Contact the Enrolment Centre and we’ll help you out. Before you can access your THUAS account, you must first register for Multi Factor Authentication (MFA). To do so, please use the step-by-step guide: Registering Multi-Factor Authentication.

There’s only one intake per year in September. In some cases, programmes may allow you to start later on with an interim registration form (see next question). Non EU students and students with a residence permit for study cannot make use of this registration form.

Unfortunately, this usually isn’t possible. In very exceptional cases, the faculty director may allow you to start during the academic year.
Once you have applied via Studielink, we will invite you to explain why you have missed the start of the year, why you wish to enrol, and why you think it is still possible to catch up.
Please note, if you do not have legal residency in The Netherlands, or if you hold a residences permit for study, it is never possible to enrol during the academic year.

If you want to switch to a different degree programme next academic year you can register via Studielink. Please check out which deadlines apply to you. If you want to change degree programme during the academic year, you must get permission from the faculty director and complete an interim registration (see question: Can I register for a degree programme that has already started after 1 September?)

No, this is not possible due to privacy reasons. Are you a (prospective) student of the Hague University of Applied Sciences and you would like somebody else to reach out to us on your behalf, we will need your consent to be able to share information. The information we share by telephone or by mail involves your  application/enrolment and the entry requirements which are applicable. Please fill out this webform.

Go to the tuition fee section on our website. The government sets the statutory tuition fee amount and decides who is entitled to this (as stated in the Higher Education and Research Act). THUAS decides on institutional tuition fees.

In some cases, you may be eligible for statutory tuition fees with a Dutch residence permit. We’ll let you know which additional documents you’ll need to submit during the registration process. Go to the tuition fee section on our website for more information.

This is arranged with a guarantor's declaration. Both you and your employer must sign. Your employer will then receive an invoice.

Would you like to change the bank account number used for the tuition fee payment? 
Then go to Studielink. Under ‘Payment details in Studielink’ you will find more information. 

This all depends on how how far behind you are.

• If you are one month behind, you’ll be sent reminder with a link to complete your payment online. Please note that this message is sent to your email address as registered in Studielink.
• If you are two months behind, we’ll send you a final warning. If payment is still not received, your THUAS IT account will be blocked. This means that you’ll lose access to all IT systems. This also means that you are no longer able to register for exams or indeed take part in exams. Your account won’t be unblocked until everything has been paid.
• If you are three months late, you will receive a final warning and your IT account will be locked. This point forward you no longer have access to any of the systems.
• When no payments are made after the final warning we’ll hand the case over to our debt collection agency. This also includes all future instalments due within the current academic year. You will have to pay all (extra) judicial costs and interest.

Any more questions? Contact the Student Accounts Receivable Department (stating your student number) at [email protected] or call +31 (0)70 445 88 63.

This overview tells you on which dates the tuition fee instalments will be debited from your account. You will also find the amount of each instalment. 

Check out our entry requirements. Still not sure? Contact the Enrolment Centre or submit your enrolment request through Studielink so that we can assess your eligibility for the program that you are interested in.

Yes there are some alternatives. Please check Entry requirements for more information.

If you have an international diploma, the Enrolment Centre will decide if it meets the admission requirements.